Privacy Policy

VisiVance is operated by Visibelle Digital Ltd (“VisiVance”, “we”, “us”, or “our”).

Company details:
Visibelle Digital Ltd
Company number: 17088508
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your data in accordance with UK GDPR and applicable data protection laws.

1. Information We Collect

We may collect the following personal data:

Name
Email address
Company name
Phone number
Information provided in contact forms
Website usage data (IP address, browser, pages visited)

2. How We Use Your Data

We use your data to:

Respond to enquiries
Provide our services
Improve our website and user experience
Communicate with you about our services
Comply with legal obligations

3. Legal Basis for Processing

We process your data based on:

Legitimate interest (responding to enquiries, improving services)
Contract (when you become a client)
Legal obligation (accounting, compliance)
Consent (for cookies and marketing where applicable)

4. Data Sharing

We do not sell your personal data.

We may share data with trusted third parties such as:

Hosting providers
Analytics tools
Payment providers (e.g. Stripe)
Business tools (email, CRM)

5. Data Retention

We retain personal data only as long as necessary:

Enquiries: up to 24 months
Client data: up to 6 years (legal obligation)
Analytics data: based on tool settings

6. Your Rights

Under UK GDPR, you have the right to:

Access your data
Correct your data
Request deletion
Restrict processing
Object to processing
Data portability

To exercise your rights, contact:
contact@visivance.com

7. Cookies

We use cookies to:

Improve website performance
Analyse traffic
Enhance user experience

You can manage cookies via your browser or our cookie banner.

8. Security

We take appropriate measures to protect your data, but no system is 100% secure.

9. Contact

For any privacy-related questions:

Visibelle Digital Ltd
128 City Road
London, EC1V 2NX
United Kingdom

Email: contact@visivance.com

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.